Somewhere between one-third and half of employees don’t understand their benefits, depending on the survey. No matter the exact figure, this much is clear: Closing the understanding gap in an inclusive way means providing multiple pathways for people to learn what’s available to them, without privileging one group’s learning preferences over another’s. It also means presenting the information by need, rather than by demographic.

Here are three steps to ensure that workers of all ages and stages have equal access to their benefits information, taken from our playbook on managing a multigenerational workforce:

Already a member? Sign in.

Join Charter Pro to gain access.

Indispensable for your job, expensable to your company. Become a member to get unlimited access to our news and insights, and:

  • Learn from experts in AI, flexible work, and equity
  • Quickly and confidently implement our customizable tools, templates, and benchmarks
  • Connect with leaders at our live events and virtual workshops
  • Drive business impact with essential analysis
  • Stay ahead on critical workplace issues
Then $299.00 per year
Trusted by change-ready leaders from innovative companies like:
Have questions? Contact us