Since 2010, the percentage of companies that conduct engagement surveys has increased from 62% to 80%. Conducted well, these surveys are a good way to gather feedback from employees about what is—and isn’t—working at an organization.

“[People are] not machines. We have feelings, thoughts, impressions, assumptions, misinformation that results in friction in [our] activities,” says Dr. Kenneth Matos, director of people science at employee-feedback platform Culture Amp. Employee engagement surveys are a useful means of finding those sources of friction and identifying their causes. From there, you can take steps to remove the pain points, says Matos.

Here are four things you can do to make employee engagement surveys worth the time required of your team and employees:

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