In our recent survey of business leaders from the Charter research team, 64% of CEOs, CFOs, and their deputies—and 68% of HR leaders—agreed with the following statement: “We would be well served if our human resources leader operated more strategically.”

What does it mean to be a ‘strategic’ HR leader?

To help answer this question, we spoke with Mai Ton, Charter's CHRO in residence; Donald Knight, chief people officer at Greenhouse; and James Baron, professor of management at the Yale School of Management.

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