Lesson from JPMorgan Chase and Goldman Sachs: Take a hard line on return-to-office at your own risk
Suein Hwang on what early lessons organizations can learn from the return-to-office approaches of Goldman Sachs and JPMorgan Chase.
Trust
Book Briefing
'Partnering' by Jean Oelwang: The secrets of effective partnerships in work and life
What makes a business or personal partnership successful? A close look at prominent partnerships suggests tactics to try.
Book Briefing
'The Power of Trust' by Sandra J. Sucher and Shalene Gupta: Why do we trust organizations and leaders?
'The Power of Trust' shines light on the question of how organizations and leaders can cultivate the trust of employees and other stakeholders. It’s likely especially useful for managers as a reference in times of crisis.
Interview
How to get your 'digital body language' right
Erica Dhawan says that the digital cues that we give off and receive, consciously or not, in each email, text, or Slack message have become much more important.
Reset: A coming “cleanup phase,” the science of Zoom fatigue, working from bed
Frances Frei and Anne Morriss, authors of a 2020 book called Unleashed, shared thoughts on how to build trust at work amid this crisis.
