Experts disagree about whether AI will wind up destroying more jobs than it creates over time—but what is clear is that AI will alter work for most knowledge workers.
Business leaders are trying to figure out how to take advantage of the technologies today, while preparing workers for the disruption that the tools present over the medium term. What exactly should businesses be doing now? What is the strategic approach to introducing AI into your workplace and planning for skills and staffing in the coming years? Kevin Delaney, CEO and editor-in-chief of Charter, and Massella Dukuly, Charter head of workplace strategy and innovation, discuss of the best frameworks and practices in this area.